# 打开软件白屏

Windows7系统可以使用兼容模式打开指纹浏览器：

右键点击软件->属性->兼容性，勾选兼容性，选择win NT（或者Windows Vista（Service Pack 2））。

其他系统请联系客服咨询。


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://doc.bitbrowser.cn/question/question3/2.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.